Welcome to XeniQ

About XeniQ

Xenia is an ancient Greek concept of hospitality or “guest-friendship”. This leads us to the uniqueness of the human body acting as a super organism, playing host to an abundance of microbes which dwell within us, and on our skin surface, co-existing in a state of physiological equilibrium. The human microbiome is a dynamic flux of continuous interplay of commensal microbes and pathogens, including bacterial, parasitic and fungal species, conferring different benefits on the human host. They may act to modulate immune responses, provide key nutrients or suppress the proliferation and virulence of infectious diseases. The gut microbiota and host health is a new clinical frontier – it is what we believe in, it is XeniQ.


Our website

XeniQ is a place to learn, shop, get advice or be inspired. Once you have registered, you can fill in a medical questionnaire, request a consultation or simply upload a list of products recommended by your practitioner. If you have any questions, please feel free to contact us. You can either use the "Contact Us" button to send us an email or call Ann on 0413 926 915 during business hours.


Practitioner only products

You will find that access to some of our Practitioner-only products will require a consultation with one of our practitioners or upon presentation of a recommendation from your practitioner. Practitioner only products are regulated under Australian law via Commonwealth legislation (known as the Therapeutic Goods Act 1989 and the Therapeutic Goods Regulations 1990). Compliance with these requirements is overseen by the Therapeutic Goods Administration, an Australian Commonwealth Government agency.


Some of our products are available after you have filled in a medical questionnaire, which is reviewed and validated by one of our practitioners. Once the questionnaire is validated, you will gain access to these products.


We will only process orders which have been validated as appropriate for your prescribed indication, so that you don’t have to call upon Dr Google for medical advice.


Our philosophy

‘The doctor of the future will give no medicines but will interest his patients in the care of the human frame, in diet, and in the causes and prevention of disease’

-Thomas Edison-


‘The natural healing force within each one of us is the greatest force in getting well. Our food should be our medicine. Our medicine should be our food.’



XeniQ is about more than treatment of acute illness, it is about believing in informed health initiatives where prevention is core. It is about us all working and learning together to promote health and wellness. We would like to work with you and your practitioners to keep every member of your family healthy. To do so, we would like you to join us on our journey to understanding how nutrition, diet and lifestyle can help us to modify our responses, keeping our microbiome healthy and happy. Let us embrace prevention for a healthier future. Let us be truly XeniQ.


XeniQ is the registered trading name of Caretraide Services Pty Ltd. This site is owned and operated by Caretraide Services Pty Ltd ABN 88 601 695 701. All correspondence should be addressed to Caretraide Services Pty Ltd, PO Box 805, Epping NSW 1710, Australia.